Official Privacy Documents

Privacy Policy mari44

Your privacy matters to us. This document clearly explains how mari44 collects, uses, and protects the personal data of every member in Malaysia.

Updated: January 2026

Our Commitment: mari44 takes our responsibilities under Malaysia's Personal Data Protection Act 2010 (PDPA) seriously. We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

1 Introduction and Scope of This Policy

This Privacy Policy explains the privacy practices of mari44 regarding the collection, use, disclosure, and protection of your personal information as a user of our platform. This applies to all services we offer through our official website and any digital channels associated with mari44.

By registering an account and using the platform mari44, you agree to the terms stated in this Privacy Policy. If you do not agree, please discontinue use of our services. We encourage you to read this document from beginning to end so you fully understand your rights as a member.

2 Types of Personal Data We Collect

Mari44 collects your personal data through several different means, depending on the type of interaction you have with the platform. Below are the main categories of information we collect:

Registration & Identity Data

  • Full name as stated in your official identification document.
  • Identity card number (MyKad) or passport number for KYC verification purposes.
  • Date of birth to confirm that you meet the minimum age requirement.
  • Email address that is active for account communication purposes.
  • Phone number for two-factor authentication and transaction notifications.

Financial & Transaction Data

  • Bank account number or digital wallet details (TnG, GrabPay, Boost) registered under your account for transactions.
  • Records of all deposits, withdrawals, and transaction activity in your account.
  • Records of wins, losses, and game history for internal audit purposes.

Technical & Usage Data

  • IP address, web browser type, and your device's operating system.
  • Cookie data and similar tracking technologies to enhance user experience.
  • Access logs and in-platform activity are recorded for security and fraud prevention purposes.
  • General location based on IP address to ensure regional compliance.

KYC Note: The Know Your Customer (KYC) process is completed once only. Documents you submit are stored with 256-bit SSL encryption and are accessible solely by authorised staff for verification purposes.

3 Purpose of Data Collection and Use

Every piece of data we collect has a clear and lawful purpose. mari44 uses your personal data for the following:

Purpose Type of Data Used Legal Basis
Account Management Name, email, phone number Contract performance
Identity Verification (KYC) MyKad / passport, date of birth Legal obligation
Payment Processing Bank / digital wallet information Contract performance
Fraud Prevention IP address, activity logs Legitimate interest
Service Communications Email, phone number Contract performance
Platform Improvement Technical data, usage data Legitimate interest
Legal Compliance All relevant categories Legal obligation

4 Data Sharing and Disclosure to Third Parties

Mari44 does not sell your personal data to any third party. However, there are specific situations where we may need to share certain information with trusted parties:

  • Payment Providers: Transaction details are shared with recognised payment processors such as FPX, TnG, and other digital wallet platforms to facilitate deposit and withdrawal processing.
  • Game Providers: Anonymous user identifiers are shared with third-party game providers strictly for technical purposes to enable game access.
  • Statutory Authorities: We will disclose the necessary information to Malaysian authorities when lawfully directed by a court order or valid investigation request.
  • Independent Auditors: Anonymised transaction data (without identifying information) may be shared with third-party auditors for compliance review and game fairness verification.

All third parties we work with are required to meet data protection standards equal to or higher than our own. They are not permitted to use your data for any purpose other than what has been specified.

5 Data Storage and Security

The security of your personal data is our top priority. mari44 implements a range of technical and organisational measures to ensure your data remains protected at all times:

  • 256-bit SSL Encryption for all data transmitted between your browser and our servers.
  • Encrypted data storage — all sensitive data is stored in encrypted form on protected servers.
  • Internal access control — only specifically authorized staff may access personal data, and all access is logged for audit purposes.
  • 24/7 Monitoring against cybersecurity threats and unauthorized access attempts.
  • Regular data backups to ensure service continuity and disaster recovery.

Your personal data is retained for as long as necessary to fulfil the stated purposes, or as required by Malaysian law. Generally, active account records are kept for the duration the account remains active and for up to 7 years after account closure for legal compliance purposes.

User Responsibilities: While we do everything we can to protect your data, account security also depends on your own actions. Never share your password, use a strong password, and enable two-factor authentication for maximum protection.

6 Cookies and Tracking Technologies

The mari44 website uses cookies and similar technologies to enhance the user experience and analyse platform usage. We use three main categories of cookies:

  • Essential Cookies: Required for core platform functions such as login and session management. These cookies cannot be disabled.
  • Performance Cookies: Collects anonymous statistical data on how users interact with the platform to help us improve our services.
  • Preference Cookies: Saves your preferences such as language and display settings for a smoother return experience.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the platform.

7 Your Rights as a Data Subject

Under the Malaysian Personal Data Protection Act 2010, you have the following rights regarding your personal data that we hold:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You may request that we correct any inaccurate or incomplete data.
  • Right to Restriction of Processing: Under certain circumstances, you may request that we limit how we process your data.
  • Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
  • Right to Withdraw Consent: You may withdraw your consent at any time, without affecting the validity of any processing carried out prior to withdrawal.

To exercise any of the above rights, please contact our support team via live chat on the platform. We will process your request within 14 business days.

8 Changes to This Privacy Policy

Mari44 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to members at least 14 days before taking effect via an in-platform notice or email.

We encourage you to review this page periodically to stay informed about how we handle your personal data. The "Updated" date at the top of this page reflects the date of the most recent revision.

9 Cross-Border Data Transfer

In operating the platform, some technical data may be processed outside Malaysia by the infrastructure providers we use. When this occurs, we ensure that:

  • Transfers are only made to countries or entities that provide an equivalent level of data protection.
  • Adequate contractual safeguards are in place between mari44 and the relevant providers.
  • Sensitive personal data such as KYC information and financial details are not transferred outside Malaysia without a legitimate need and appropriate additional safeguards.

10 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding our Privacy Policy or the way we handle your personal data, please contact our team through the available channels on the platform. We are committed to responding within 3 business days for privacy-related enquiries.

Filing a Complaint with the Authorities: If you believe we have breached the Personal Data Protection Act 2010, you have the right to file a complaint with the Personal Data Protection Commissioner of Malaysia.

Six Layers of Data Security at mari44

We do not rely on a single security measure. Each layer is designed to keep your personal data safe from every angle.

256-bit SSL Encryption

All communications between your browser and mari44 servers are encrypted using 256-bit SSL — the same standard used by Malaysia's major banks.

One-Time KYC

Identity verification is a one-time process. Your documents are stored with full encryption and are only accessible by authorised staff for verification purposes.

No Data Selling

Your personal data is never sold, rented, or shared with any third party for marketing purposes. Your information remains yours.

PDPA 2010 Compliance

Our data processing operations fully comply with Malaysia's Personal Data Protection Act 2010. You have the full right to access, correct, and delete your data.

Continuous Threat Monitoring

Our security system monitors suspicious activity 24 hours a day. Any unauthorized access attempts are automatically detected and blocked.

Internal Access Control

Only authorised personnel are permitted to access sensitive data. All access is logged and periodically audited to ensure there is no unauthorised use.

Your Personal Data Rights under Malaysia's PDPA

As a data subject, you are protected under Malaysian law. Below are your rights and how to exercise them.

Right to Access

Request a copy of all personal data we hold about you. We will process your request within 14 business days.

Right to Rectification

Request correction of any inaccurate or incomplete data. You can also update your profile information directly within your account.

Right to Object

Object to the processing of your data for direct marketing purposes at any time, without providing any reason.

Right to Restriction

Under certain circumstances, you may request that we restrict the processing of your data while an issue is being investigated.

Right to Withdraw Consent

Withdraw your consent at any time. This withdrawal does not affect the validity of any prior processing.

Right to Lodge a Complaint

If you are unsatisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

Your Data is Safe — Join mari44 with Full Confidence

With a transparent Privacy Policy and bank-grade data protection, you can enjoy over 700 games without worrying about the security of your personal information.

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